Who uses us | rmsolutions

who uses us

rmsolutions is the new must have cloud based crm & intensive housing management system for supported housing, whether you are a small individual organisation or large housing association we've got you covered with full oversight of your day to day running activities and management.

- Perfect for small organisations

Perfect for large organisations -

here is what they say

''We are very happy with RM Solutions Software and the excellent service they provide. Not only is the software easy to use, but the team go out of their way to ensure that we get the most out of the software and use it to full advantage. As a Supported Exempt Accommodation provider, the system is specifically designed for SEA and keeps us on the right side of Housing Benefit compliance and quality and value for money evidence. I would very much recommend RM Solutions to any similar service to ours.''

Vicky Chittock - Goddess Living CIC

''I’ve been using Room Match for around 3 months now. I had one or two training sessions to show me the basics of how the system worked and found it incredibly easy to navigate through. After almost 3 months of use, it has become second nature on how to use the system, I can go from one part to another with ease and feels like I’ve been using the system for much longer as it was so simple to pick up and learn from zero experience.''

Rebecca Young - Dawson Housing

''From my first session of being shown how the platform Room match works i saw straight away how the system would make my job role within my company more efficient, as well as being a system that would allow my team to provide data figures upon request straight away.
The team at Room match provided great system training on how everything works and how to set the system base first and build on from that. This allowed me to transfer our data with ease from our previous platform over to Room Match within 2 months of our first meeting.
We went live as of December 2023 and i can 100% say that everything i saw in the first meeting of the system allowing us to work smoother and more efficient is exactly how we are working day to day.''

Nicola Holloway - Dawson Housing

''Future Health and Social Care Association recently successfully completed the implementation of RM solutions as it’s housing management software and have noticed various significant improvements in day to day operation management, synergy with our partners and enhanced organisational reporting.

Day to day operations for our staff and residents having the ability to choose through roommatch the type of support and accommodation they would like to live in. This allows us to provide a more individual, person-centred approach to housing which allows us to have an improved relationship with tenants as they feel like their specific needs are being met more accurately.

Roommatch has also allowed us to build better relationships with other organisations, as it serves as a foundation to network through, with potential tenants being signposted to enquire regarding potentially being housed by ourselves. If it is someone that doesn’t necessarily fit our required criteria, we are then able to direct them towards a company or service that may be able to assist.

It has enabled our staff to work more efficiently as a system has many different features and is transparent for all users, from our administrators up to the board. For example, the dashboards provides a quick, easy to comprehend visual summary of many different records and documents, allowing users to promptly access or create a report when required.''

Chantelle - Future Health & Social Care

''From the first point of contact with RM Solutions, we knew Room Match was the platform for us.

Wayne and the team demonstrate a genuine commitment to their customer base, listening and taking feedback enabling them to continuously improve, what is already a great product.

Room Match is extremely user-friendly with comprehensive jargon free training and support available at all times so even the most technophobic user finds it accessible and easy to use.

Pricing is clear and transparent so there are no surprise fees and the attention to detail is far superior to other platforms we considered.

We particularly like the fact that upgrades/improvements are rolled out regularly, so we don’t have to wait if something isn’t working for us.''

Chaun Wilson - Dawson Housing

''My organisation has been using RMSolutions for around 6 months. We have found the system to be efficient and user friendly. All departments have benefited from using the system in different ways. From a management point of view, I feel I have better oversight of my organisation. I can clearly see gaps in support, compliance, and property maintenance. Compared to the other systems we have used previously this one stands out by a mile, it has saved time, energy, and money. We can measure our resident journeys accurately which in turn creates better outcomes for our residents. Aside from the system itself we have found all staff at Roommatch to be very professional and supportive. We highly recommend this service/system''

Cara Dudley - Orsa Housing

''RM Solutions' intensive Housing Management System has proven to be a game-changer for housing providers and their teams nationwide. This innovative system has revolutionised the way housing providers like ourselves interact with their tenants, ultimately leading to improved support, and overall tenant satisfaction.

One of the standout features of this system is its seamless alignment with the needs of tenants. It empowers housing providers to deliver the best possible support by providing a platform where tenants support and support plans can be easily managed and monitored by RP’s and Management teams. This ensures that tenants' support needs are adhered to and addressed within required times, resulting in a more responsive and tenant-centric approach to housing management. The system also excels in the area of maintenance management. It allows for the efficient tracking of maintenance requests, ensuring that issues are resolved in a timely manner.

By streamlining the maintenance process, housing providers can ensure that their properties are well-maintained, providing safe and comfortable living environments for their tenants.

A standout feature of RM Solutions' intensive Housing Management System is its easy access void management. This system provides a clear and visual representation of void properties / Units, allowing housing providers to identify and prioritise the properties that require attention. This not only streamlines the process of filling voids but also helps in optimising the allocation of resources to where they are needed the most. Additionally, the integration of Roommatch, is a game-changing feature. Housing providers can leverage Roommatch's marketing capabilities to attract and engage potential tenants more effectively. This marketing tool, which comes as part of the system, is provided to users at no extra cost, making it a valuable asset for housing providers looking to fill void properties and maintain high occupancy rates.

Perhaps one of the most gripping aspects of RM Solutions' intensive Housing Management System is its cost-effectiveness. As it falls under an eligible charge, it is available to users essentially for free. This cost-saving element has made it an absolute game-changer for housing associations and providers, enabling them to allocate their resources more efficiently and invest in the well-being of their tenants. Knowing that Wayne and the team are always on hand to support has been an incredible resource during the transition over to RM solutions. If you are reading this and considering whether to use RM solutions, feel free to contact me directly, I can give you further insight on the benefits to ourselves and our tenants.''

Darrell Tinsley - Managing Director - Easy Housing Association

you will start to wonder how you worked without us!